When you send an enquiry or request a call
We collect what you enter: your name, email address and, if you add them, your organisation, phone number, project details and message. We also note which page and campaign link brought you to the form. We use this only to reply to you and arrange the conversation you asked for.
Your request is stored on our server and emailed to Rab Bassi and one other member of the Rtisan team. We send you a copy with your reference. We don’t add you to a mailing list or share your details with anyone else. Enquiries are deleted after 365 days unless they become an ongoing working relationship.
If you subscribe to new perspectives
We keep your email address, the date and the page you subscribed from, and use them only to send occasional Rtisan perspectives. Reply to any email or write to rab@rtisan.co.uk to unsubscribe, and we’ll delete your address.
Visitor statistics without cookies
To understand which pages are useful, the server counts page views, the website that referred you, any campaign tags in the link and whether you’re on a phone, tablet or computer. It does not use cookies or tracking scripts for visitors (the only cookie on this site is a security cookie used when Rtisan team members sign in to the private admin area, which is never sent to you), and does not store your IP address. Repeat visits on the same day are recognised with a code made from your connection details and a key that changes every day, so visits can’t be linked across days or to you. If your browser sends Do Not Track or Global Privacy Control, nothing is counted.
A short, rate-limited code derived from your connection is kept for up to an hour after you submit a form, to stop spam.
External links and email
Links to YouTube, LinkedIn and other sites take you to services with their own privacy terms. When you email us directly, your email provider handles that message.
Your rights
You can ask to see, correct or delete the information we hold about you by emailing rab@rtisan.co.uk.